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OTP-codes
A reliable alternative to SMS for login and transaction confirmation. The system makes an automatic call and plays a one-time code by voice. Works even where SMS is unavailable or blocked.
Use cases:
• Two-factor authentication (2FA)
• Confirmation of transactions in the bank/app
• Quick access without the Internet
• Advanced security for B2B clients
Use cases:
• Two-factor authentication (2FA)
• Confirmation of transactions in the bank/app
• Quick access without the Internet
• Advanced security for B2B clients
Solutions
More
Polls
Conduct large-scale population surveys, research customer or employee opinions using robotic voice calls. Setting up scenarios takes a few minutes, and collecting responses occurs in real time.
Application scenarios:
• NPS/CSI/eNPS research
• Pre-election and sociological surveys
• User engagement and feedback collection
• Calling customers after delivery or visit
Application scenarios:
• NPS/CSI/eNPS research
• Pre-election and sociological surveys
• User engagement and feedback collection
• Calling customers after delivery or visit
More
04
The system collects data on each call, which allows you to analyze the effectiveness of campaigns and improve calling scenarios
Analytics collection
02
The system automates important processes in communication with clients
Business Process Automation
01
Robocalls reduce call center employee costs by 20%.
Cost reduction
06
OTP passwords do not require memorization and can be easily obtained through various communication channels
Ease of use
05
The system supports integration with various web platforms and applications
Flexibility and scalability
03
OTPs protect against various types of attacks, including password interception
Security
Advantages
How it works
Writing a script
Define your survey goal and outline the dialogue structure. The platform allows you to build dynamic scripts with conditional logic, custom voice messages, and multilingual support.
Setting up a call script
Upload your questions, choose answer formats (keypad, speech, or mixed input), and set timing or retry rules. Every script can be changed to your brand tone and integrated with CRM data for personalization.
Testing
Run a quick simulation to verify the flow, tone, and technical parameters. The built-in testing mode helps refine questions and ensure a smooth respondent experience before launch.
Starting a call
Once ready, the platform automatically launches outbound calls according to your schedule.
Each respondent hears a natural voice message and answers in real time, while Bytecraft captures and validates every response.
Each respondent hears a natural voice message and answers in real time, while Bytecraft captures and validates every response.
Collecting results
Monitor responses as they come in. All data is stored securely and visualized in dashboards, allowing you to analyze results instantly and export reports for deeper insights.
Possibility of verification by voice, code words
Robocalls as part of
antifraud
antifraud
Calling back missed calls with clarification of information
Autoresponder-survey
A reminder call about a planned visit, confirmation of the visit via tone dialing
Automatic reminders
Receiving incoming calls with recording and distribution after recognition
Receiving incoming calls
Personalized voice mailings with data substitution from the database or via API
Voice mailings
Possibility of integration with both existing and new chatbots
Integration with chatbots
Additional features
